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185-911 Yates Street, Suite# 352 Victoria BC V8V 4Y9 Canada
Call us: 1-778 404 00 50
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Contacts

CANADA, Victoria - BC V8V 4Y9
185-911 Yates Street, Suite 352

+1 (778) 404 0050

info@reinventy.com

Privacy Policy

Privacy

Reinventy Solutions — Global Privacy Notice

(Effective 1 May 2025 | Replaces all previous versions)

1 · Scope of This Notice

This Privacy Notice explains how Reinventy Solutions Corp. (head office: Vancouver, British Columbia, Canada) and its wholly‑owned subsidiaries (collectively “Reinventy”, “we”, “our”, “us”) collect, use, disclose, transfer and otherwise process Personal Information of:

  • visitors to our websites, portals and social‑media pages;

  • customers and suppliers of AeroMag™ motors, Mag‑FOC™ controllers and related demo kits;

  • beta‑program participants using Reinventy cloud APIs or telemetry services; and

  • prospective employees, contractors and investors.

This Notice is designed to satisfy multiple legal frameworks, including (but not limited to):

Region Core Statutes Covered
Canada Personal Information Protection and Electronic Documents Act (PIPEDA) & Québec Act 25
European Union/EEA General Data Protection Regulation (GDPR, 2016/679)
United Kingdom UK GDPR & Data Protection Act 2018
United States California Consumer Privacy Act / Privacy Rights Act (CCPA/CPRA), Virginia CDPA, Colorado CPA, FTC Act §5
Asia‑Pacific Japan Act on the Protection of Personal Information (APPI), China Personal Information Protection Law (PIPL), Singapore PDPA

If local law affords you stronger mandatory protections, those rights override any conflicting term herein.


2 · What Personal Information We Collect

We define “Personal Information” (“PI”) as any data relating to an identified or identifiable person. Depending on how you interact with us, we may process:

Category Examples Purpose
Contact & Identity Data name, company, e‑mail, phone, shipping address, government ID (for export control) fulfil orders, support, KYC/AML compliance
Device & Usage Data IP address, browser type, cookies, log files, telemetry headers, Mag‑FOC™ ECU serial website analytics, debug, intrusion detection
Transactional Data purchase history, invoices, payment tokens accounting, tax, warranty management
Telemetry & Operational Data motor current, temperature, vibration, GPS (if enabled) predictive maintenance, product improvement
Recruitment Data CV, education, references, interview notes hiring decisions
Compliance Data sanctions‑screening results, export licences, NDA records legal obligation, trade‑control compliance

We do not intentionally collect sensitive PI (e.g. race, religion, union membership) unless required by law (e.g. background checks for export licences).


3 · Legal Bases for Processing

We rely on at least one of the following grounds (Article 6 GDPR, PIPEDA s.5) per activity:

Legal Basis Typical Activities
Contractual necessity processing orders, providing support, fulfilling RMA
Legitimate interests cybersecurity, R&D analytics, B2B marketing within CAN‑SPAM & PECR limits
Consent optional newsletters, beta‑programme telemetry, cookies beyond strictly necessary
Legal obligation tax records, bookkeeping, product‑safety recalls, export controls
Vital interests safety alerts that may prevent serious harm

Where consent is the basis, you may withdraw it at any time (GDPR Art 7(3); CPRA §1798.120). Withdrawal does not affect prior lawful processing.


4 · How We Use Personal Information

  • Provision of goods & services — create and manage accounts, ship hardware, arrange training.

  • Product telemetry — analyse Mag‑FOC™ logs to improve firmware, predict failures, issue OTA updates.

  • Marketing & events — send technical newsletters, invite to webinars or trade‑shows (opt‑out any time).

  • Security & fraud prevention — log IPs, detect intrusion, enforce export‑control embargo lists.

  • Regulatory compliance — audit trails for ISO 9001/14001, CS‑23/Part 33 certification evidence.

We never sell PI to third parties. We may share PI with service providers under strict data‑processing agreements (DPAs) for cloud hosting, logistics, payment acquirers and analytics. Service providers may be located in Canada, the U.S., EU, UK, Singapore or Japan — each bound by contractual SCCs or equivalent safeguards.


5 · International Transfers

Where PI is transferred outside its origin jurisdiction, we implement:

  1. Standard Contractual Clauses (EU/UK modules 1‑4) or UK ICO Addendum;

  2. PIPEDA Schedule 1 cl.4.1.3 onward for onward transfer obligations;

  3. Participation in the APEC CBPR/PRP system (awaiting certification Q3 2025);

  4. Supplemental encryption at rest (AES‑256) and in transit (TLS 1.3) plus zero‑trust network access.

Where Chinese PI is transferred abroad, we conduct a PIPL security assessment and sign an Outbound Data Transfer Agreement as required by CAC regulations (2022).


6 · Retention

We retain PI only as long as necessary for the purpose collected plus applicable limitation periods:

  • Order & warranty data — up to 7 years (tax) or length of warranty + 1 year.

  • Telemetry logs — max 3 years anonymised; raw device IDs purged after 12 months.

  • Recruitment data — 2 years unless local law requires earlier deletion.

  • Cookie logs — 13 months (per CNIL guidance) unless shorter under local law.


7 · Security Measures

  • ISO/IEC 27001‑aligned ISMS, SOC 2 Type II in progress (audit Q4 2025).

  • Hardware‑root‑of‑trust (STM32 TrustZone), signed firmware, AES‑GCM OTA.

  • Annual penetration tests, quarterly OWASP ASVS scanning.

  • Role‑based access; MFA mandatory; off‑site encrypted backups.


8 · Your Rights

Depending on jurisdiction, you may have the right to:

Right CA EU/UK US‑CA JP CN
Access / portability
Rectification
Erasure (“Right to be forgotten”) ✓ (with limits) (opt‑out delete)
Restrict / object ✓ (limit use)
Automated decisions
Withdraw consent

Submit a request via privacy@reinventy‑solutions.ca or +1 778 404 0050. We will verify identity and respond within statutory deadlines (30 days in Canada, 1 month in EU/UK, 45 days under CPRA).

If you believe we have infringed your rights, you may lodge a complaint with your local supervisory authority (e.g., OPC Canada, EDPB member DPA, ICO UK, California AG, PPC Japan, CAC China).


9 · Cookies & Similar Technologies

We use first‑party cookies for session management and analytics (Matomo on‑prem). Third‑party cookies (YouTube embeds, LinkedIn Insight Tag) load only after consent. Full cookie list & retention is available at /cookies.


10 · Children’s Data

Our sites and products are not directed to children under 16. We do not knowingly collect PI from minors. If you believe a minor has provided us PI, contact us; we will delete it promptly.


11 · Changes to This Notice

We may update this Notice to reflect legal changes or new processing activities. Material changes will be highlighted on this page and, where required by law, we will seek renewed consent. The “Last revised” date at the top indicates the latest version.


12 · Contact & Data Protection Officer

Data Protection Officer (Interim): Dr. Elaine Cheng, CIPP/E, CIPM
Email: dpo@reinventy‑solutions.ca
Postal: Reinventy Solutions Corp., 3300–555 West Hastings St, Vancouver, BC V6B 4N6, Canada
Tel: +1 778 404 0050

© 2025 Reinventy Solutions Corp. — All rights reserved.

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